O'Reilly Network: Why GMail Matters (Really!) [May. 04, 2004]: "For the last two weeks I've been testing out Google's new GMail service, and I'm impressed. This is going to turn out to be a very important piece of software, and for a number of reasons. The Google team has made real advances in the state of the art in at least two areas, and while the result isn't quite perfect, it sets the bar a lot higher for both their competition and developers everywhere. "

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